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3-dimensional UX stories with „Scenes“
Karen Detken & Matthias Langholz
Design & Co-Innovation Center SAP SE

Empowerment, collaboration and iteration from the very beginning of the design process.

When it comes to designing a UI, you can find many prototyping tools with pre-defined patterns that help to speed up the design process. But are there similar tools for designing whole experiences?
As User Experience (UX) designers, we are involved with increasing frequency in strategic phases, having to zoom out in order to get a broader perspective of the experiences that surround the products and services we are designing. This is when we start creating the stories that help us to understand these experiences and envision better ones. Storyboards or comics are a powerful and memorable way to present these stories.

The challenge of visual stories
But let’s face it: not all of us are visual artists capable of illustrating a great-looking storyboard in a couple of minutes to present an idea. When working together with our customers in a workshop, this situation can get even trickier, since many of them simply refuse to draw.
Even though the point is not to create a work of art, people without the drawing skills required to create visually-appealing storyboards often feel uncomfortable when being asked to draw, especially in a workshop setting. This discomfort makes them focus on their limited drawing skills and how best to use them, rather than on developing and communicating their ideas.

How does “Scenes” help?
„Scenes“ is a method for collaborative storytelling that empowers people of all backgrounds and ages to communicate their ideas and scenarios in the form of comics quickly and without having to worry at all about their drawing skills.
But that’s not it! Participants are also empowered to physically build their stories with others, and to quite literally put their ideas “on the table”. It includes a set of pre-defined illustrations that can be physically combined in horizontal surfaces called scenes to create three-dimensional comics.
Since the elements used to create the stories can be grabbed and physically moved around, the effort to make changes and iterate is reduced, while collaboration among team members increases.
“Scenes” has been used in various internal workshops and customer projects, where it has impressed participants with its ease of use and the speed and quality with which ideas can be explored and presented.

During this workshop, participants will go through an iterative storytelling process for a particular design concept, obtaining amazing results in a very short time.

So get ready to create stories that can be read, seen, and touched!

Über die Referenten Karen Detken & Matthias Langholz

Karen Detken is a Strategic Design Consultant at the SAP Design & Co-Innovation Center, where she applies user-centered and design thinking methodologies to bring customers closer to their goals and the real needs of their end-users.
She believes that design is not only about the products or services we
create, but about the lasting changes that the appropriate methodologies can produce in people and their organizations. Therefore, Karen enjoys designing methods that facilitate understanding and illuminate every step of the design journey.
Karen has 10 years of experience as visual, interaction and multimedia designer, working in different countries across the globe.

Matthias Langholz is a Strategic Design Consultant at the SAP Design & Co-Innovation Center focusing on Interaction and Service Design.
Based on his experiences from various customer engagements he is convinced that product and service innovation seldom appears by accident but can be strategically achieved by applying user-centered design and design thinking.
Matthias has more than 10 years of experience in designing digital products and has worked and lived in many countries across Europe.

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